Family-Owned Fur Atelier Since 2009
Here are the items that we found.
Yes. Forestfox specialises in genuine fur clothing and accessories. The exact fur type is clearly stated in every product description.
Our fur garments and accessories are made in our Forestfox atelier in Ukraine by experienced fur artisans.
For made-to-order products, natural variations in colour, texture and fur length may occur because every fur is unique.
Colours may appear slightly different depending on lighting, photography and your screen settings. Natural fur can also have subtle variations in shade.
We believe in creating long-lasting garments that can be worn, repaired, restyled and passed on for generations.
We mainly use fur sourced from licensed trappers as part of regulated wildlife population-control programmes rather than from fur farms. We work only with legally obtained materials and carefully selected suppliers.
For every product, the fur type and available sourcing information are clearly stated in the product description.
Please check the measurements provided in the product description and compare them with your body measurements
For the most accurate result, measure a body in the clothes you normally wear during winter. This helps us allow enough room for comfortable layering.
Depending on the product, we may ask for your:
You can add your measurements in the product options before checkout or send them to us after placing your order.
Yes. Send us your height, bust and hip measurements, together with your usual clothing size. We will be happy to recommend the most suitable option.
Yes. Fur garments often require additional room for movement and winter clothing underneath. Some styles are designed to fit closely, while others have an oversized or relaxed silhouette.
Yes. Forestfox ships internationally to most countries.
All Forestfox products are shipped from Ukraine.
Estimated international delivery is usually around 10-20 business days after dispatch. Delivery time can vary depending on the destination, carrier and customs processing.
Ready-made products are usually prepared within a few business days. Made-to-order products normally require approximately 10–12 business days before shipment.
Yes. Tracking information is sent by email after your parcel has been dispatched.
We usually work with reliable international carriers such as DHL, UPS or other trusted postal and courier services, depending on the destination.
Courier services may not deliver to PO boxes. We recommend providing a complete residential or business address.
International parcels can occasionally be delayed by customs, weather or local delivery conditions. Contact us when tracking has not updated for an unusually long period.
Please contact us immediately. Once a parcel has been shipped, it may not be possible to change the delivery address. Additional delivery or return costs may be charged to the customer.
Ready-made products may be eligible for return when they are unused, unworn and returned in their original condition. Please consult our official Return Policy for the applicable return period and conditions.
The customer is normally responsible for return shipping costs unless the product arrived damaged or an incorrect product was sent.
Contact us to discuss the available options. Exchanges depend on stock availability and the type of product purchased.
Non-returnable products may include:
Contact us before sending anything back. We will provide the correct return address and instructions. Unauthorised returns may not be accepted.
Refunds are processed after the returned product has been received and inspected. Your bank or payment provider may require additional time to show the refund.
Contact us as soon as possible and send clear photographs of the product, packaging and shipping label. Keep all original packaging until the issue is resolved.
International customers may be charged customs duties, VAT or handling fees by their own country. These charges are not included in the product price unless stated at checkout.
The customer is responsible for any applicable import duties, taxes and customs fees.
If a parcel is refused and returned to us, return shipping costs, customs fees and other expenses may be deducted from the refund.
Yes. Many Forestfox designs can be made according to your individual measurements.
Depending on the product and available fur, we may be able to adjust the colour, length, sleeve design, collar, hood, fastening or other details.
Contact us before ordering and describe the product you would like. Please include photographs, measurements and any preferred details.
In many cases, yes. We can use an inspiration photograph to create a similar design, but we do not produce exact copies of protected designer products.
Our usual production time is approximately 10–12 business days. More complex custom designs may require additional time.
Products made according to personal measurements or customised specifically for you are normally not returnable unless they arrive damaged or differ significantly from the agreed order.
Custom-made and selected larger sizes may be non-returnable. Please carefully check the information shown on the relevant product page before ordering.
Store it in a cool, dry and well-ventilated place. Use a wide, strong hanger and allow enough space around the garment.
No. Plastic prevents air circulation and can damage the fur. Use a breathable fabric garment cover instead.
Shake off excess water and allow the product to dry naturally in a ventilated room. Keep it away from radiators, hairdryers and direct heat.
No. Real fur should not be washed in a washing machine or cleaned with regular household products. Use a professional fur cleaner.
Do not iron natural fur. Avoid applying direct steam or heat, as this may damage the fur and leather.
Gently shake the garment after storage. You may carefully brush long fur in the direction of the hair using a suitable soft brush.
Depending on the item and your location, we may be able to advise you about alterations, repairs or restyling. Send us photographs and details of the product.
You can contact us through the website contact form, email or live chat. We aim to answer as quickly as possible.
Absolutely. We encourage you to contact us with questions about sizing, colour, measurements, customisation or delivery before purchasing.
Yes. We can assist customers in English, Dutch, Ukrainian.
Forestfox is a family business with many years of experience in genuine fur production and online retail. We personally select our materials and provide individual support before and after your purchase.
