F.A.Q.

Where is the product shipped from?

Please note! all orders are shipped from Ukraine where we have production

Returns have to be shipped back to Ukraine

Buyers are responsible for return shipping costs.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.
To make shipping faster and safer we use special service.

Delivery company collects packages in Ukraine, sends them express in bulk to the warehouse in the USA and ships via USPS from there. That's why you may have California address on your box and in tracking. This company does not process returns.

Is shipping free?

We do provide free shipping guarantee for US customers but in case of return buyer will be refunded but for the shipping costs:
- Accessories $19
- Jackets and coats $49

Custom and personalized orders

Any item in our shop can be customized and personalized with embroidery! Please contact me for further details.

Wholesale availability

All products are available for wholesale with 20% discount for 10 or more items

Returns and customs duties

Please note, in case of return the customer is responsible for import customs duties for re-import of our product to Ukraine. Duties are 30% of value for all items that cost over $100

Are large sizes available?

Please note, that sizes larger than 3XL are not in stock. We a producers and can tailor make any size for you, but any order larger than 3XL will have to be custom made and thus according to our shop policies can not be returned and refunded.

Where our furs come from?

Most of the furs we work with are wild Ukrainian furs. We mostly buy them directly from population control hunters. Some specific fur kinds that don’t live in the wild like silver fox or luxurious mink we buy on the auctions in Ukraine, Poland and Scandinavia. Rabbit furs are farmed.

Custom and personalized orders

Real fur is one of the most Environmentally sustainable and eco-friendly materials.
Real fur is eco-friendly at every stage of production
Real fur lasts for decades
Real fur degrades much faster than fake fur
Fur-farmed animals eat waste bio-materials
Fur farm waste is turned into bio-fuels and fertilisers
Wild fur is a useful aid to wildlife management
Real fur is sustainable – either through farming or hunting overabundant species

Custom and personalized orders

In each listing on the last picture we have a size chart. By measuring your bust, waist and hips circumference and checking your body measurements against this chart you can identify your size. Please check the size chart before ordering! If your measurements don’t fit into the standard chart we can always adjust the design and tailor make any of our designs for you at the same price - just let us know!