Returns & exchanges
We gladly accept returns, exchanges and cancellations
Contact us within: 3 days of delivery
Dispatch items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalised orders
- Items on sale
Conditions of return
- Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- In case of return buyers will be refunded within 7 days after receiving the order back but for the shipping costs:
- Accessories $19.99
- Jackets and coats $49.99
- The items should be returned to the production office in Ukraine. Please contact us for details.
- The customer is responsible for import customs duties for re-import of our product to Ukraine. Duties are 30% of value for all items that cost over $100
Questions about your order?
Please contact us if you have any problems with your order.